Our consultants completed the first installment of PA Metrics’ ‘Relationship Management in the Workplace with a Customer Focus’ training. In this training, our consultants who work directly with customers learned about how to effectively manage their relationships and communication, through first hand examples. (October 2016)

Consistently advancing towards its objectives, Maroteknoloji evaluated its HR policy based on current and future goals in an interview for Kariyer.net. The HR policy is essential for the company’s success and quality.

“Our process for coming up with company objectives starts with creating detailed company-wide strategies. Once the objectives and strategies are ripe, we share them with our team and open it up for an honest discussion. It is essential for us to involve our employees in this process to ensure that they have a say in such vital company affairs. As such, we believe that it will help realize our annual HR priority of “increasing employee loyalty”.

Without doubt, all companies aim to excel in “customer satisfaction”, a popular notion in today’s world. In order for us to accomplish this objective, we tackle and achieve our own HR priorities. We believe that the road to customer satisfaction is through our employee contentedness.”

We urge you to read the complete transcript of the interview for further detail.

Maro’s consultants who are specialized in business analysis completed TheBASolutions’ 2-day business analysis techniques certification program. In this valuable fundamentals of business analysis course, they learned international best practices of their field, while working on real cases to perfect the processes and techniques required for the job. (May 2016)

We begun providing business analysis and software development support for TEB’s Treasury Backoffice projects.(April 2016)